If you are working at Hands On SA and you are under 64 years old, you may be eligible to access the National Disability Insurance Scheme (NDIS).

The NDIS is run by the National Disability Insurance Agency (NDIA). The NDIS is the new way that the government is providing disability support to Australians. The NDIS is designed to help people with a disability achieve their goals through directed funding.

If you are approved to receive funding under the NDIS you are called a Participant. A service that provides you with support is called a Provider.

Hands On SA is your employment service provider and we will support you in the best way we can through the NDIS transition. The NDIS is constantly changing and Hands On SA does not know all the answers. However, we will work with you to find the most accurate and up to date information. Information may change and we will communicate these changes to you.

We are in the process of developing resources that will assist you in preparing for the NDIS. Please do not hesitate to talk to the Hands On SA team if there is anything you are concerned or confused about or if you just want to chat.


Hands On SA is a Registered NDIS Provider.

If you are a NDIS Participant, employment funding must be in your NDIS Plan to gain and maintain employment at Hands On SA. It is a good idea to discuss Supported Employment in your NDIS Planning Meeting or your next NDIS Review Meeting.

Supported Employment is a great way of achieving your goals of independence as it enables you to:

    • Participate in the Australian Workforce.
    • Learn new skills in a working environment.
    • Earn your own money.
    • Attend community events held by Hands On SA.
    • Build friendships with your workmates.

Funding for Supported Employment is under ‘Finding and Keeping a Job’ in the NDIS Price Guide.


Apply to Become an NDIS Participant

    • Call the NDIS National Access Team on 1800 800 110 and ask for an NDIS access request form to apply to become a NDIS participant. You can apply 6 months before rollout in your area of residence. The NDIS in South Australia is available for adults 18-64 years old from July 2017. More information on start dates can be found at https://www.ndis.gov.au/about-us/our-sites/SA.html#MapMet
    • Complete this application process over the phone or request to have it sent to your home address in the post. More information can be found at https://www.ndis.gov.au/people-with-disability/access-requirements/completing-your-access-request-form.html
    • If applying by post, you will be sent an Access Request Kit which will contain a reply paid envelope to the NDIS central mailing address. You can mail the application back to the NDIA office using this envelope.
    • Once your application has been sent in, you will be notified if it has been approved or not.
    • If your application does not get approved, you will not be an NDIS participant and will not receive funding.

If approved, you will be notified if you are under the ‘disability access plan’ or ‘early intervention’.

    • Disability Access Plan’ refers to a support plan that will fund you for life due to a significant disability that requires ongoing support and funding.
    • ‘Early intervention’ means you will receive NDIS funding for a certain period of time. This may be due to your disability not requiring ongoing support and funding for life.
  • After you are approved, you are officially an NDIS participant.

Prepare for Your Planning Meeting

    • Wait for a phone call from the NDIA to organise a planning meeting.
    • When they call, request that you would like the meeting to be conducted face-to-face with your advocate present. It is better for you to have the meeting in person. The planning meeting will be held at an NDIA office near your area.
    • It is important to do some thinking and pre-planning before your planning meeting. Ask your advocate to sit down with you and help you get prepared. Write down the answers to these questions and bring them along to your planning meeting.
      • How does your disability impact your life?
      • What do you want to achieve in your life?
      • What are your current living arrangements?
      • Do you enjoy your employment at Hands On SA?
      • Who are the important people in your life? (Family, friends, advocates) What supports do they offer you?
      • What are your regular activities?
      • What is working well in your life?
      • What things would you like to change in your life?
      • What help do you need in your everyday life?
      • Think outside your Monday-Friday 9am-5pm routine.
      • Try to be as specific as you can about what you need and what you want, what your goals are and how you want to live your life.
    • Your planner will ask about your future goals and help you figure out the steps that can be taken in the next 12 months to work towards meeting these goals. If you need more supports than you are currently receiving, write these supports down and explain why the supports you currently receive are reasonable and necessary. More information can be found at https://www.ndis.gov.au/participants/reasonable-and-necessary-supports.html.
    • Bring along evidence of your disability such as diagnoses reports and a letter from your doctor. Also bring along reports from the services you are currently using. These reports should state how often you require this service, the value you receive from this service and why it is important you continue to receive it.

Attend Planning Meeting

    • The planning meeting will involve yourself, your advocate and an NDIS representative sitting down and having a talk about your current situation and supports. It is a great idea to invite a family member or advocate to the planning meeting for support. They will ask you how you do everyday tasks like going to work, having a shower and cooking dinner. This information will form a basis for your first plan
    • You will need to decide which plan management option is right for you. You will discuss if you will select self-management (by yourself), plan management (by a provider) or agency management (by NDIA). Plans can involve a combination of management. No matter which option is chosen, the NDIA has confirmed you will remain in control of which providers you select and when and how your supports are delivered

Receive Your First Plan

    • After your meeting you will wait to receive notification that your plan has been approved.
    • You will keep receiving your current supports until you have an NDIS plan in place.
    • A paper version of your NDIS first plan will be sent to your address in the mail.
    • After you have received your NDIS plan, an NDIS representative will call you to discuss the contents and the next steps to put your plan into action.
    • Your NDIS funds are available for use from the day your plan has been approved. More information can be found at https://www.ndis.gov.au/participants/understanding-your-plan-and-supports.html
    • Your first plan will be in place for 12 months. If you are immediately unhappy with your plan, you have 3 months to request a plan review. This will give you time to think about how your current plan is working for you and if you are moving forward to achieve your goals.

Review Your First Plan

    • Think about how your current plan is working for you and if you are moving forward to achieve your goals. You will attend a plan review meeting at the NDIA after 12 months. In this meeting you can update/alter your NDIS plan. Your second plan will be sent to you after this meeting.
Further NDIS information sessions to assist participants to start their plan will be arranged shortly by the NDIA (National Disability Insurance Agency) and communicated to participants.